Master Roofing BBB Business Review

Jessica Pilling

Jessica Pilling
Highly recommend Master roofing! From the first estimate with Christian down to the last detail it was an overall great experience. We had requested quotes from about 7 different companies and were just not feeling good about any of them. The price quotes we had gotten were all over the place. We decided to try one more company and quite honestly I had wanted to call them prior but we started with companies that friends or family had recommended. We honestly got the best feeling when Christian showed up for our estimate. I know that sounds silly but sometimes you just have a feeling. We had a lot of questions and my husband is fairly involved and particular. Christian was very patient and knowledgeable and answered every question. He got up on our roof to really give it a look. Many of the other estimates used a google picture and guess work. When we received the estimate it was detailed and broken down in a way that we could understand. The price was right in our expected range and we were very happy to move forward. We upgraded our roof venting to ridge vents as well and we weren’t sure if we were going to be able to afford it! We were having our patio cover updated as well and naturally it was going to take a while for the materials to be ordered and shipped and we were kept in the loop about timing. There was a day or 2 delay because of weather but that is to be expected. They cant control that obviously. The main roof and garage were completed in 1 day and there was a hiccup with the color of our patio covering and deciding to sheet it with wood prior to installation but no huge surprises about additional costs and everything was communicated efficiently. Nothing is ever perfect and smooth but patience and communication is key to everything! Thank you to the crew and Christian and James. You guys are all awesome. Thanks again Master Roofing team!!
— Jessica Pilling